What do the lights on the zappi charger mean?
The LED status light on your zappi GLO give a clear, real-time view of what the unit is doing. Whether it’s charging, paused, or experiencing a fault. These visual indicators make it easy to check your system at a glance, even without opening the myenergi app. Paired with the myenergi app, you can set timers to utilise economy tariffs, switch to fast charging, monitor your devices and so much more!
Why is my zappi not charging?
Try charging your EV at another AC charge point, ideally another zappi. If the EV does not charge elsewhere, your charge lead is likely faulty. Contact the cable manufacturer for support. If the EV charges successfully at the other charge point, contact myenergi Support. Most EV charger issues come from simple causes such as loose plugs, damaged cables, or power interruptions. Start your EV charger troubleshooting by resetting, inspecting the charging cable, and checking your power source. Extreme weather conditions, frayed wires, or software updates can affect performance.Dirt, damage, or improper connections can disrupt the power flow for the EV car not charging. Inspect the cable for wear, fraying, or exposed wires. Clean the charging port and connectors. Replace any damaged components immediately.There are several possible causes: Damaged Charging Accessories: A frayed cable or counterfeit adapter can result in unstable or incomplete power delivery. Battery Calibration Issues: Sometimes, the battery percentage isn’t accurately synced with the actual charge level.Most EV charger issues come from simple causes such as loose plugs, damaged cables, or power interruptions. Start your EV charger troubleshooting by resetting, inspecting the charging cable, and checking your power source. Extreme weather conditions, frayed wires, or software updates can affect performance.
What setting should my zappi be on?
Eco mode and Boosts ECO+ mode goes better than ECO and will stop the charge if you don’t have enough surplus generation. As the spare generation will vary during the day, zappi has a countdown timer which has to time out before a charge starts or stops. With MGL at 100% then zappi will stop the charge if the surplus generation drops below 1. W. By reducing MGL, zappi will allow some power to be drawn from the grid to top up the generation if needed. For example, with MGL at 50% zappi will keep charging the EV until the surplus generation drops below 700W.