How do you reset the Enel X JuiceBox?
Reboot the JuiceBox charger by turning off the power for 30 seconds. Power it back on. The JuiceBox LED will begin flashing blue within 90 seconds. Beep Tones: This error code indicated that the relay is stuck open. The relay should have closed for charging. If error persists after unplugging and rebooting the JuiceBox, and your car will not charge, please contact support.Reboot the JuiceBox charger by turning off the power for 30 seconds. Power it back on. The JuiceBox LED will begin flashing blue within 90 seconds.Connect to Wi-Fi Unplug the JuiceBox, then plug it back in. Open the Wi-Fi settings on your personal computer. Connect to the “JuiceBox-###” or “JuiceNet-###” Wi-Fi network using the password “GoElectric” (case-sensitive).If data connectivity is lost the JuiceBox will not enter a fail-safe mode, the JuiceBox will continue to operate/charge at the selected current value previously set within JuiceNet dashboard or the JuicePass App.
What happened to Enel X?
On October 2, Enel X Way abruptly announced it was shutting down its North American charging business. Effective October 11, it stated, all of its customers in the U. S. Canada would lose access to the software that keeps its JuiceBox chargers running. Here’s what you need to know: • Residential charging hardware (JuiceBox) will maintain the physical operating ability to charge vehicles. All Enel X Way software will be discontinued. Commercial charging stations will lose functionality in the absence of software continuity.JuiceBox chargers will stop working. As of October 11, Enel X Way software will be discontinued, and commercial JuiceBox charging stations will lose all functionality. Residential charging stations will only retain the ability to charge vehicles but will lose all smart charging functions.
Does the Enel X app still work?
The JuiceBox app and connectivity features worked for a few months because of an agreement between the current software operator and B. Riley Advisory Services, the third-party firm handling the dissolution of Enel X Way’s North American business. But the app stopped working for most users in July 2025. As of October 11, Enel X Way software will be discontinued, and commercial JuiceBox charging stations will lose all functionality. Residential charging stations will only retain the ability to charge vehicles but will lose all smart charging functions. Enel X Way customer support is no longer available.The JuiceBox app and connectivity features worked for a few months because of an agreement between the current software operator and B. Riley Advisory Services, the third-party firm handling the dissolution of Enel X Way’s North American business. But the app stopped working for most users in July 2025.