Why is my JuiceBox charger not working?
This could be due to a legitimate reason, such as water in your charge cable or EV charge port, a cut or fray in your wiring (from J1772 charge cable to supply-side wiring), or an obstacle in way of your charge plug. A common culprit is often a faulty charging cable. Although it might appear fine externally, internal damage can quickly occur with regular use. This type of damage is not immediately visible because it involves the internal wiring, which can become frayed or broken due to bending, twisting, or pulling on the cable.Charging Cable or Connector Damage Over time, the connector can collect dust or dirt, the cable can fray, or the pins can bend slightly. Any of these issues can stop your EV from charging. Quick check: Inspect the cable and connector closely. Look for cracks, fraying, or debris inside the plug.
How to connect to JuiceBox?
Connect to Wi-Fi Unplug the JuiceBox, then plug it back in. Open the Wi-Fi settings on your personal computer. Connect to the “JuiceBox-###” or “JuiceNet-###” Wi-Fi network using the password “GoElectric” (case-sensitive). If data connectivity is lost the JuiceBox will not enter a fail-safe mode, the JuiceBox will continue to operate/charge at the selected current value previously set within JuiceNet dashboard or the JuicePass App.